Launch provides startups with the ultimate solution for building successful customer support teams and strategies.
Scale offers companies undergoing evolution, maturation, or modernization the best solution.
We are leaders in customer service who have first-hand experience in implementing, using and maintaining Help Desks.
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CX Collective's award-winning work is making waves & headlines.
Systems, Policies, and Processes Tailored for Excellence.
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CX Collective's award-winning work is making waves & headlines.
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Sure, there’s ton of documentation that tells you how to do every single thing. But the question you really need answered is: What do I need? CX Collective enables you to skip the ‘trial & error’ phase, and get right to the results.
We implement Help Desks in a customer and employee-centric way by focusing your needs with your Help Desk’s capabilities. We offer flexible timelines, agent training and will leave you with administration documentation to maintain with our without us.
We'll build a customized Help Desk that will scale as your business changes.
We're confident and knowledgeable to help you transition smoothly from one Help Desk to another.
We'll make your current Help Desk work better for you and your team.
If we build it, if we optimize it, we will maintain it