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Launch provides startups with the ultimate solution for building successful customer support teams and strategies.
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Scale offers companies undergoing evolution, maturation, or modernization the best solution.
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We are leaders in customer service who have first-hand experience in implementing, using and maintaining Help Desks.
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Press & Media
CX Collective's award-winning work is making waves & headlines.
Welcome
Systems, Policies, and Processes Tailored for Excellence.
CX Plan
Simplify the budgeting process and provide essential data.
Quick Strategy
Receive an email providing guidance to help you find your footing.
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Press & Media
CX Collective's award-winning work is making waves & headlines.
CX Plan
Estimate your staffing needs for up to 1 year in 15 minutes.
Quick Support Strategy
Answer a few questions and get a plan to start your customer support journey.
Blog
Get insights and opinions from our team of support experts.
Podcast Episodes
Listen in for insider tips on solving CX challenges. Listen in and learn from the experts!
Assessment
Answer 20 questions to discover ways to improve your support operations.
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Join our weekly meetups to ask questions and learn from fellow professionals. Don’t miss out—join us!
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