OUR PEOPLE, PURPOSE & MISSION

col·lec·tive /kəˈlektiv/

Done by people acting as a group. A cooperative enterprise.
The Powerhouse Behind CX Collective

Hi, I’m Ty Givens and I’m the Founder & CEO of CX Collective. For years I was hired to “mature” CX teams once a certain level of success was achieved. Creating unique and effective experiences is my passion, but I wanted to take a proactive approach to CX success. I took my talents on the road and built a company with the capacity to serve multiple clients simultaneously. I now work with both startups and scaling businesses to develop strategies that solve problems, streamline processes and create memorable experiences for the consumer.

At CX Collective, we believe that all companies should be able to use customer experience as a differentiator. Our purpose is to give businesses access to expertise early on, so that they can scale without having to reinvent the wheel

Meet Our Team of Experts

Our Collective includes additional Help Desk Administrators, Systems Analyst, Data Scientist and an extended Support Team for various client needs.
Ty Givens

Founder & CEO

Melissa

Head of Client Success

Alessandra

Director of Client Success

Jordan

Support Operations Manager

Sierra

Client Success Manager

Kristina

Client Success Manager

WHEN WOMEN LEAD, COMPANIES WIN

We're a small and mighty team leading companies down the path of superior customer experiences.

Great things in business are never done by
one person, they're done by a team of people

Steve Jobs | co-founder, chairman and CEO of Apple Inc

WORK WITH US

Get a Customer Experience strategy that scales as your business grows and leaves a lasting impression for your customers.