Launch provides startups with the ultimate solution for building successful customer support teams and strategies.
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We are leaders in customer service who have first-hand experience in implementing, using and maintaining Help Desks.
Collective: Done by people acting as a group. A cooperative enterprise.
CX Collective's award-winning work is making waves & headlines.
Systems, Policies, and Processes Tailored for Excellence.
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CX Collective's award-winning work is making waves & headlines.
Estimate your staffing needs for up to 1 year in 15 minutes.
Answer a few questions and get a plan to start your customer support journey.
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Answer 20 questions to discover ways to improve your support operations.
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Want to boost your customer service to keep up with today’s fast-paced business world? Partner with CX Collective. We’re experts in creating top-notch customer experiences.
Our tailored solutions go beyond quick fixes; they are comprehensive strategies designed to transform your customer support.
Our Blueprint offers maximum results with minimal investment.
Our Blueprint offers an extensive list of key areas designed to enhance your customer service experience. Spend approximately 2 hours with a CX Collective expert as we conduct a thorough examination of your service function, asking detailed and insightful questions.
Following our session, we will analyze the collected data offline to develop a personalized plan for your organization. If necessary, we may request temporary access to your systems for a more in-depth analysis, all covered by a Non-Disclosure Agreement (NDA) to ensure confidentiality.
Upon completion of our assessment, you will receive a set of actionable recommendations. We focus on what needs to get done. You decide on how.
Implement these with or without our continued assistance, based on your specific needs and preferences.
Now that you’re set up, we can easily make any necessary changes or improvements for you.