Ty Givens is a 25+ year CX operator, founder of CX Collective, and one of the most sought-after voices in customer experience. She brings real-world frameworks (not theory) to every conversation.

Ty Givens
Founder & CEO, CX Collective
38+
Media Appearances
25+
Years in CX
4.9/5
Host Rating
Topics Ty covers:
Building CX systems that scale without burning out your team
AI readiness — what teams must do before deploying AI in support
Why your CX metrics are misleading you (and what to track instead)
Getting executive buy-in for CX investment
From inbox chaos to operational clarity
Leading CX through hypergrowth
Questions or custom inquiries? Email press@cxcollective.com — we respond within 1 business day.
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